Privacy Policy

Streamer Garden (“we”, “us”, the “Service”) lets streamers (“owners”) run audience interactions (polls, a hype meter, viewer Q&A, and on-stream drawings) that appear on their broadcast through an OBS overlay. Viewers join from their phones via a QR code. This policy covers the studio, the OBS overlay, and the viewer pages, as well as Garden Desktop and its connected features.

• Local projects and media. Garden Desktop saves projects, settings, imported assets, and Sprout conversation history on your computer. Recordings are saved to the folder selected in the app. Uninstalling the Windows Store app retains its local project and settings folder at %USERPROFILE%\.garden\windows-store; you can delete that folder separately when you no longer need its contents.
• Camera, microphone, and screen sources. Garden accesses the sources you choose for previews, recording, and broadcasting. Local recording does not by itself send that recording to Streamer Garden. When you broadcast, your selected streaming destination receives your program video and audio.
• Connected features. Signing in, connecting a channel or streaming account, using hosted assets, and pairing a Remote Deck send the account, channel, asset, and control data needed for those features to the web service and applicable connected provider.
• Sprout AI. When you send a Sprout request, your messages, relevant conversation history, attached or referenced images, and the scene context needed for the request are sent through Streamer Garden to its AI service providers. Generated images and designs are returned to the app. Do not include private information in a request unless you intend to share it for that purpose.
• Updates and diagnostics. Microsoft Store manages updates for the Windows Store app. Other desktop distributions contact the public release service for updates. Garden also keeps local diagnostic logs; if you choose to send logs to support, check them for details you do not want to share.

We aim to collect only what the Service needs to work:

• Account & channel data (owners). When a streamer signs in or a channel is created, we store account identifiers, channel settings, studio/overlay configuration, and the capability keys used to authenticate owners and moderators.
• Interaction content. Submissions made through the Service (poll votes, hype taps, questions, and drawings), along with the viewer-chosen display name or handle attached to them.
• Live session data. Ephemeral state such as current viewer counts and hype values, plus per-stream analytics samples (e.g. peak viewers and hype highs) used to generate stream recaps for the owner.
• Donations/tips (if enabled). If a channel connects a donation provider, we record donation events (amount, provider reference, and timestamp) to maintain a running total. Card and payment details are handled by the payment provider, not by us.
• Technical data. Standard server and connection information (such as IP address and browser/user-agent) used to operate the realtime service, apply rate limits, and keep the Service secure.

We do not intentionally collect sensitive personal information, and the Service is not directed to children.

• To provide the Service: run interactions, render the overlay, and keep live state in sync.
• To let owners moderate and approve what appears on their stream.
• To produce per-stream recaps and growth analytics for the owner.
• To secure the Service, prevent abuse, and enforce rate limits.
• To maintain donation running totals where a channel has enabled donations.

We do not sell your personal information, and we do not use interaction content to build advertising profiles.

When you interact with a stream, your submission and chosen display name are shown to the streamer and may appear on their public broadcast. Do not include personal or sensitive details in questions, names, or drawings. The streamer, not Streamer Garden, controls what is approved and shown on screen.

Connecting a YouTube channel is optional. Garden uses YouTube API Services for it, so by connecting you also agree to the YouTube Terms of Service, and your data is also handled under the Google Privacy Policy.

With your permission, Garden accesses the following for the channel you connect:

• Channel identity: your channel ID and channel name, to show which channel is connected.
• Live status and counts: whether the channel is live, its current viewer count, and its subscriber count, for your on-stream stats, goals, and stream recaps.
• Live chat: messages in your active live chat (author name, message, badges), shown in your Live Hub and chat overlay, and used for chat-driven features you turn on.
• Sending chat: messages you write in Garden are posted to your own live chat as you.
• Stream details: your broadcast title and description, which you can read and change from Garden.
• Stream setup: your YouTube stream key and ingest address, fetched when you choose to set up YouTube as a destination. The key is stored encrypted on your computer and is not stored on our servers.

We store your channel ID, channel name, the permissions you granted, and the access and refresh tokens Google issues, encrypted at rest. Live chat messages are held in memory while you are live and are not saved to our database. Viewer and subscriber counts are kept only as the recap and analytics samples described above.

We do not sell this data, use it for advertising, or use it to train AI models. We share it only with the infrastructure providers that host the Service on our behalf, where the law requires it, and in one case you control: if you ask Sprout about your chat, the recent chat messages needed to answer are sent to our AI service provider for that request only. Garden’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can disconnect YouTube at any time in Garden’s connection settings, which deletes the stored tokens and channel details. You can also revoke Garden’s access from your Google Account permissions. To have any remaining data deleted, contact us using the details below.

We share information only as needed to run the Service:

• With service providers who host our infrastructure, database, and (if enabled) process donations, under contractual confidentiality.
• With the streamer whose channel you interact with (for the content you submit to that channel).
• When required by law, or to protect the rights, safety, and security of users and the Service.
• As part of a business transfer (e.g. merger or acquisition), subject to this policy.

We keep account and channel data for as long as a channel is active. Live session state is ephemeral and is not retained after a stream ends, while recap/analytics samples and donation records are retained to provide historical insight and accurate totals. We delete or anonymize data when it is no longer needed for these purposes.

Access to the Service is capability-based: owners authenticate with an owner key and moderators with scoped tokens. We use reasonable technical and organizational measures to protect data, but no method of transmission or storage is completely secure.

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. Owners can edit or remove channel content from the studio. For other requests, contact us using the details below and we will respond as required by applicable law.

We may update this policy from time to time. When we do, we will revise the “last updated” date above. Material changes will be made reasonably prominent.

Questions about this policy or your data? Reach out at hello@streamer.garden. See also our Terms of Service.